When businesses choose a commercial cleaning company, they often focus on the visible results – clean floors, tidy washrooms and spotless offices. What is less visible, but just as important, is the team behind the cleaning.
At Shiny and New Cleaning Services, we believe that paying people fairly is one of the most important investments we can make. That’s why we are proud to be a Real Living Wage employer.
Why We Chose to Pay the Real Living Wage
The cleaning industry has traditionally been associated with low pay, high staff turnover and a lack of recognition for the people carrying out the work.
From the very beginning, we wanted to do things differently.
Cleaning is a skilled and important role. Cleaners are trusted with access to businesses, responsible for maintaining standards and often work independently. We believe that responsibility deserves fair pay and respect.
Paying the Real Living Wage is not just the right thing to do for our team – it also benefits our clients.
Better Pay Helps Attract Better Cleaners
One of the biggest challenges in the cleaning industry is recruitment.
When businesses compete solely on price, wages are often squeezed. This can make it difficult to attract reliable, motivated staff.
By paying the Real Living Wage, we are able to attract people who take pride in their work and want to build a long-term career with us. We look for cleaners who are dependable, trustworthy and committed to delivering high standards every time they visit a client’s premises.
Why Cleaning Staff Turnover Matters
Many businesses have experienced the frustration of seeing a different cleaner every few weeks.
High staff turnover can lead to:
- Inconsistent cleaning standards
- Missed tasks
- Communication issues
- Increased training requirements
- Reduced accountability
When cleaners leave frequently, clients often notice the difference.
Stable teams, on the other hand, develop familiarity with a site. They understand the building, know client expectations and can spot issues before they become problems.
Investing in People Creates Better Service
We believe that looking after our team helps us provide a better service.
When employees feel valued, they are more likely to stay with the company, take pride in their work and contribute positively to the business.
Investing in people through fair pay, training and support helps create a culture of professionalism and accountability. This benefits everyone – our employees, our business and our clients.
Reduced Turnover and Better Reliability
Staff turnover is costly for any cleaning company.
Recruiting, training and onboarding new staff takes time and resources. Frequent changes can also disrupt service and make it harder to maintain consistent standards.
By paying the Real Living Wage, we aim to build a stable workforce of long-term employees. This helps reduce turnover, improve reliability and ensure our clients receive the consistent service they expect.
The Difference for Our Clients
For our clients, the benefits of a stable, fairly paid cleaning team are clear:
- Consistent cleaning standards
- Familiar faces on site
- Better communication
- Greater accountability
- Improved reliability
- Reduced disruption
A cleaning contract should not simply be about finding the cheapest option. It should be about finding a trusted partner who values both their clients and their employees.
Our Commitment
At Shiny and New Cleaning Services, we are committed to building a professional cleaning company based on respect, quality and long-term relationships.
Paying the Real Living Wage is a key part of that commitment.
We believe that when you invest in people, you create stronger teams, better service and happier clients. That’s good for our employees, good for our business and ultimately good for every client we work with.
If you’re looking for a commercial cleaning company that values its staff and takes pride in delivering a reliable, professional service, we’d love to hear from you.